Automated Telephone Payments
The Adelante TonePay system is an Interactive Voice Response or IVR credit and debit card payment system (also know as DTMF). The product is capable of bringing remarkable benefits to your company. IVR systems like TonePay will allow your customers to make credit and debit card payments 24 hours per day 7 days per week with no operator intervention.
By integrating credit and debit card payments in this way companies are able to reduce the workload in their call centre considerably. The handling of routine payments can consume a substantial amount of time and company resources. TonePay is able to hugely reduce customer payment costs.
Our TonePay IVR systems are ideal for:
- Account Payment
- Order Processing
- Membership Renewal
The system can be introduced into your company in one of two ways. You are able to install your own TonePay payments server and connect this directly to your own telephone system. Alternatively, TonePay offers a Bureau service where the software is hosted by Adelante. Each system has it’s own benefits. For more information on which system might be best for you please complete
the request more information form or have a look at the TonePay Case Study.